From Christopher C.
Re: Galfer Rear Wave Rotor
I would just like to send a big thank you to Melissa. Yesterday 11/3/05 at 3-4pm I called and asked about a rear rotor I was looking at purchasing. I was not sure if the look was to my liking. Melissa was kind enough to fax a diagram of the rotor. I was very impressed that she would do that in such short notice. I called back and she took my order and told me she would get it going. I received the rotor in less than 24hrs.....I was floored
There are not many companies that still provide this level of service anymore, and I appreciate it.
Again thanks for a great job.
From: Doug S.
Re: Galfer Wave Rotors
I just installed new Galfer wave rotors on my 2001 ZRX 1200 Kawasaki, the installation was easy and took about an hour. So far I have been pleased with the stopping power and over all performance. The sales team was thorough and complete with all my questions and were very helpful in my decision making process, with out your team this purchase would have never happened and I would have gone with a cheaper and more inferior rotor. Thank you for making this transaction extremely pleasant.
From Daren W.
I am writing to express how pleased I am with Cycle Brakes. I called
shortly before 1.00pm MST on Monday to order some Galfer brake lines for my
motorcycle. Not only was the price substantially less than at other places,
but shipping was also very reasonable. I was especially impressed when the
operator told me "This will go out today" (thinking that by "today" she
meant "later on this week") and it actually did go out that day. Words
cannot describe my excitement when the mail came a short two days later on
Wednesday and there was my package. Based on this experience, I have told
friends that are interested in new brakes about cyclebrakes.com and I plan
to come back to Cycle Brakes when I replace my stock rotors with floating
ones. Thanks once again.
RE: GREAT CUSTOMER SERVICE
I have been trying to finish a special project on my bike and have had some what of a nightmare trying to finish it. I called your company a half a dozen times in the last couple of weeks and was most impressed with your true concern that I receive the right product. I finally found the information I needed to create this special part and ordered and received it the very next day. This is the kind of service that makes a name for a company and a solid reputation! Thank you! Chris Worix
RE: GALFER MADE CUSTOM BRAKE LINES
I received my lines on Tuesday and couldn't be happier! I have been singing your praises to anyone that will listen. As soon as I can afford it, I will be ordering the clutch and rear brake lines. I'm going to go onto the FZ750 site I belong to and ask one of my "brothers" if they have a set of stock lines you guys could use as a pattern. Have also informed the members of www.katanaplanet.com and www.sport-touring.net about your fine product.
A satisfied customer.
"When they need brake hardware and upgrades. In a marketplace where you can find anything with a few clicks for about the same price, it is attentive customer support that makes all the difference.thanks,-dan" Dan Lubell
Dan got Brake Lines and Speed Bleeders for his '74 Honda CB750
"The new lines look pretty cool on my bike. Thanks for sending them so quickly!" Amy
Amy Holland is publisher and editor for Friction Zone Magazine - Your Motorcycle Lifestyle Magazine.
She purchased Galfer Stainless-Steel Lines for her 1989 Yamaha FJ1200.
"Dear Cycle Brakes; Thank you very much for correcting the problem with the front brake line for my 1993 BMW R100GSPD.
Thanks again for your excellent service and I will be happy to recommend you to all of my friends." Sincerely, Bill Bodine
"I finally got around to installing the rotors and they worked out great. Thanks for your prompt, friendly service. Doug"
Doug owns a 94 YZF750
"Just to let everybody know, that if you need any custom sizes for your stainless steel brake lines, CycleBrakes was great to deal with and a special Thank You goes to "Melissa in tech support" for being such a great help...
I wanted shorter SS brake lines for my 2" lowered forks and she helped me tremendously with e-mails and phone calls to "get it right"
Ray, NJ '02
I just wanted to drop a quick note that Jackie and Melissa made purchasing from you guys a breeze. I received a message about an issue with my order from Melissa. She picked up the phone before business hours and followed up in a timely fashion and had already corrected the issue.
I know it sounds pretty mundane but after leaving a message on one of the numbers, she called the second to make sure that I would get the information. That extra couple minutes of effort makes all the difference as it is rarely done today.